Manually amended details now available for view in Mercure 5.1.0!

Mercure has long been regarded as the telecom analysis tool in the international intelligence community. ChapsVision (previously Ockham Solutions) continuously works on optimizing their solution by listening carefully to feedback and requests from its many users. One of the requests is to make manually amended data, such as telephone numbers that have been poorly converted, clearly visible in Mercure.

In this article you will learn how to make manually amended data visible in Mercure version 5.1.0.

Badly converted phone numbers

Mercure gives you the option to import and analyze various (telecom) sources. One of these sources could be a mobile phone extraction. The extraction data usually includes phone numbers from the phone book stored in the mobile device. A telephone user has various options of how the (mobile) telephone numbers are stored. These may contain a country code, such as +31 in the Netherlands, or not. In addition, there are more different examples of how a mobile phone number is noted and stored in the phone book. Some examples are; 06, 0031 6, +31(0)6, +316 etc.

When importing extraction data into Mercure, you have the option to either convert the telephone numbers to the most common situation, or to import the telephone numbers in the original format.
If the telephone numbers have been imported in the original format, this will affect the results regarding the 'correlation in common' query. After all; this query will only find 100% matching numbers. When a printed list containing the telephone numbers including the Dutch country code is compared with an extraction in which the numbers have been imported without the country code, Mercure will not show matching results. To find the results between unconverted numbers and a print list you can use the 'correlation similar' query.

Below is an example of a result where the 'correlation similar' query has been applied to a print list and an extraction.

If two telephone numbers are found during your analysis and you have confirmed that they are the same number, you can manually change this number. When you manually change a telephone number, or other data, this change will take place in the information in every data source within your business where the number is noted as such. If a relevant telephone number appears in other extractions, the number will also be changed there. Before you manually change data, it is important to check the change for correctness.

Manually amending details

To manually amend data in Mercure, right-click on the relevant item and navigate to “change”. In the example below, the 06 number is changed to a mobile telephone number including a Dutch country code.

After the phone number has been changed, version 5.1.0. from Mercure gives you the option to make manually amended data visible in the overviews.
In the example below, the amended 06 number in the extraction will be marked red in the communication overview. To display the highlight, navigate to the yellow marker icon in the top left corner. After this, you will have the option to view the manual changes.

The example below shows how the data is displayed in Mercure.

Contact

If you have any questions about the above working method in Mercure or want to know more about what Mercure can do for you, please contact us.