Chainalysis incident

Tuesday November 11th – 15:00 CET

Per end of October, blockchain data platform Chainalysis has been victim of a cybersecurity incident. On November 2nd Chainalysis decided to take services offline. Based on their blog information, Chainalysis declared that several data could be compromised involving certain customer information. They have found no indication that investigation case data has been accessed. All affected customers have since been informed by Chainalysis or will receive direct notification by them regarding this matter.

As valuable partner of Chainalysis, DataExpert/Mediarecovery also regrets this situation. We're sure that Chainalysis is doing its utmost to make its services available securely and promptly and we wish the organization every success and perseverance in achieving this.

We’re notified that Chainalysis gradually is bringing services online again since this weekend and will support this where possible. However, based on Chainalysis ongoing investigation and the public information available to date, DataExpert/Mediarecovery cannot fully scope the status quo of the incident. Therefore, we advise considering reuse carefully, with utmost vigilance and with proper security measures in place.

We recognize that this incident probably causes disruptions for our customers and partners. Together with Chainalysis and several others in the ecosystem, we keep working to ensure that customers can have continuity in their operations. If you are in need in any matter, please do reach out and we will do utmost to provide you with assistance in any way. As Chainalysis trainings partner, we are aware this will influence customer learning curriculum. We kindly refer to our Academy portal for more information.

For further questions related to this matter, please reach out in person to your local represents of DataExpert / Mediarecovery.